Frequently Asked Questions
Here’s What You Need to Know
Have a question that hasn’t been covered elsewhere on the site? No sweat. Check here to see answers to our most frequently-asked questions. And if what you’re wondering about still hasn’t been addressed, feel free to pop over to the Contact Us page, and reach out to a member of our team. We’ll do our best to make sure we can help.
General Information
WHAT ARE MY DINING OPTIONS?
Do request any room service or check restaurant info on our Food & Drink page
I HAD A PACKAGE DELIVERED. CAN THE HOTEL CONFIRM?
Contact our front desk, they will have your package checked/tracked if it was delivered.
Amenities
WHAT DO I DO WITH THESE BOOKS IN MY ROOM?
You are welcome to read the selection in your room which was curated by the last person who stayed here, or come downstairs to the lobby and exchange these books for different ones you’d like to peruse. Feel free to leave your selected books here in the room when you check out for the next adventurer.
HOW DO I ADJUST MY HEAT/AIR CONDITIONING?
If your thermostat is tricky, follow the instructions manual in the room.
IS THERE A MASTER LIGHT SWITCH?
If our lighting is tricky, the light instructions are included in the Rooms.
Business Traveler
Do you offer corporate or group rates?
Yes. We offer corporate, government, and group-rate packages for business travelers and teams. Please contact our sales department directly for customized pricing and room-block arrangements.
Is there meeting or event space available on-site?
Yes. Joinery Hotel offers flexible meeting and event space equipped with high-speed Wi-Fi, presentation capabilities, and full-service event coordination. Whether you are hosting a board meeting, team session, or private dinner, our staff can help you plan every detail.
How reliable is the Wi-Fi connection?
All guest rooms, public areas, and meeting spaces feature complimentary high-speed Wi-Fi, ideal for video conferencing, streaming, and online collaboration.
Is early check-in or late check-out available?
Yes. Early check-in and late check-out are available upon request and subject to availability. Business travelers arriving early or departing late are encouraged to let us know in advance so we can accommodate your schedule.
Does the hotel provide printing or business services?
Yes. Our front desk and concierge teams can assist with printing, scanning, and other light administrative services to support your business needs.
Is there on-site dining suitable for business meetings?
What transportation options are available nearby?
Joinery Hotel is located in the heart of downtown Pittsburgh, within walking distance of major corporate offices and the David L. Lawrence Convention Center. We are minutes from Pittsburgh International Airport and close to rideshare and public transit options. Valet and self-parking are available for your convenience.
Do you accommodate long-term business stays?
Yes. We welcome extended stays and can provide weekly or monthly corporate arrangements with preferred pricing. Please contact our reservations team for details.
Are there quiet or premium rooms available for business travelers?
Yes. We recommend our Deluxe Studios and Suites located on higher floors for a quieter environment and inspiring city views. Please mention your preference when booking.