Frequently Asked Questions
Here’s What You Need to Know
Have a question that hasn’t been covered elsewhere on the site? No sweat. Check here to see answers to our most frequently-asked questions. And if what you’re wondering about still hasn’t been addressed, feel free to pop over to the Contact Us page, and reach out to a member of our team. We’ll do our best to make sure we can help.
Location & Neighborhood
Where is the Joinery Hotel located in Pittsburgh?
Joinery Hotel is located in the Downtown Pittsburgh Golden Triangle area of Pittsburgh, Pennsylvania.
What neighborhood is the Joinery Hotel in?
Downtown Pittsburgh’s Golden Triangle.
How far is the Joinery Hotel from downtown Pittsburgh?
Joinery Hotel is located in the heart of downtown Pittsburgh’s Golden Triangle.
What attractions are near the Joinery Hotel in Pittsburgh?
Joinery Hotel is close to attractions like PNC Park, PPG Paints Arena, David Lawrence Convention Center, Market Square, Duquesne University, and Point Park University.
Is the Joinery Hotel close to PNC Park, Acrisure Stadium, or PPG Paints Arena?
Yes, Joinery Hotel is 1-mile from PNC Park and Acrisure Stadium and 0.8 miles from PPG Paints Arena.
Rooms & Accommodations
What types of rooms are available at the Joinery Hotel?
Joinery Hotel offers a variety of accommodations, including queen rooms, king rooms, double rooms, accessible rooms, suites, one-bedroom suites, and a penthouse suite.
Do guest rooms include WiFi?
Yes, guests of the hotel have access to complimentary WiFi.
Are suites available at the Joinery Hotel?
Yes, the hotel offers a selection of suites, including junior suites, one-bedroom king suites, and a penthouse suite.
Do the rooms at the Joinery Hotel have city views?
Exterior facing rooms have city views. We have interior facing rooms (no view).
Are the rooms at the Joinery Hotel pet‑friendly?
Yes. Pet Fee applies $50.
Check-In, Check-Out & Policies
Does The Joinery Hotel offer early check‑in or late check‑out?
Yes, early check-in and late check-out are subject to availability. We recommend contacting the hotel directly prior to arrival to inquire and make arrangements.
What is the cancellation policy at The Joinery Hotel?
Cancellation and prepayment policies vary according to accommodation type. Please check your booking information carefully.
Is a credit card required at check‑in?
Yes, a valid credit card is required at check-in to authorize incidental charges during your stay.
Is The Joinery Hotel smoke‑free?
Yes, the hotel is a smoke-free environment.
What time is check‑in and check‑out at The Joinery Hotel?
4pm Check In; 11am Check Out
Parking & Transporation
Is valet parking available at The Joinery Hotel?
Yes, the hotel offers valet parking.
Is The Joinery Hotel close to public transportation in Pittsburgh?
Yes, the hotel is centrally located near the First Avenue Station (2-minute walk), providing immediate access to the Pittsburgh Regional Transit (PRT Light Rail) (The T). There are also numerous bus routes that operate throughout the Downtown/Central Business District).
How far is The Joinery Hotel from Pittsburgh International Airport (PIT)?
The hotel is a 25-minute drive from Pittsburgh International Airport (PIT).
Is the hotel walkable to restaurants and shops?
Yes, the hotel is within walking distance of many restaurants, shops, and entertainment options in downtown Pittsburgh’s Golden Triangle area. You will find a wide variety of dining and retail experiences just steps from the hotel.
Does The Joinery Hotel offer on‑site parking?
Yes, Valet $45.
General Information
WHAT ARE MY DINING OPTIONS?
Do request any room service or check restaurant info on our Food & Drink page
I HAD A PACKAGE DELIVERED. CAN THE HOTEL CONFIRM?
Contact our front desk, they will have your package checked/tracked if it was delivered.
Dining & Amenities
WHAT DO I DO WITH THESE BOOKS IN MY ROOM?
You are welcome to read the selection in your room which was curated by the last person who stayed here, or come downstairs to the lobby and exchange these books for different ones you’d like to peruse. Feel free to leave your selected books here in the room when you check out for the next adventurer.
HOW DO I ADJUST MY HEAT/AIR CONDITIONING?
If your thermostat is tricky, follow the instructions manual in the room. Or call the front desk for assistance.
Does The Joinery Hotel have an on‑site restaurant or bar?
Yes, the hotel offers several on-site dining options. Guests can enjoy seasonal cuisine at The Millhouse, craft cocktails and a relaxed atmosphere at EP Lounge, and fresh coffee along with pastries at the hotel’s Offering Table.
Is breakfast available at The Joinery Hotel?
Yes, breakfast is available daily at The Millhouse from 7 AM - 11 AM. Brunch is also available on Saturdays and Sundays from 10 AM - 3 PM.
Is there a fitness center at The Joinery Hotel?
Yes, a fitness center is available to all hotel guests.
Are there communal or co‑working spaces in the hotel?
Yes. In the lobby. No Business Center, work table.
Does The Joinery Hotel offer room service?
Yes. 7am until 10pm.
Pet-Friendly Travel
Is The Joinery Hotel pet‑friendly?
Yes, $50 Pet Fee per night up to 2 pets.
Are there pet fees or weight restrictions?
No.
Are there dog‑friendly parks near The Joinery Hotel?
No.
Business, Groups & Events
Do you offer corporate or group rates?
Yes. We offer corporate, government, and group-rate packages for business travelers and teams. Please contact our sales department directly for customized pricing and room-block arrangements.
Is there meeting or event space available on-site?
Yes. Joinery Hotel offers flexible meeting and event space equipped with high-speed Wi-Fi, presentation capabilities, and full-service event coordination. Whether you are hosting a board meeting, team session, or private dinner, our staff can help you plan every detail.
How reliable is the Wi-Fi connection?
All guest rooms, public areas, and meeting spaces feature complimentary high-speed Wi-Fi, ideal for video conferencing, streaming, and online collaboration.
Is early check-in or late check-out available?
Yes. Early check-in and late check-out are available upon request and subject to availability. Business travelers arriving early or departing late are encouraged to let us know in advance so we can accommodate your schedule.
Does the hotel provide printing or business services?
Yes. Our front desk and concierge teams can assist with printing, scanning, and other light administrative services to support your business needs.
Is there on-site dining suitable for business meetings?
What transportation options are available nearby?
Joinery Hotel is located in the heart of downtown Pittsburgh, within walking distance of major corporate offices and the David L. Lawrence Convention Center. We are minutes from Pittsburgh International Airport and close to rideshare and public transit options. Valet and self-parking are available for your convenience.
Do you accommodate long-term business stays?
Yes. We welcome extended stays and can provide weekly or monthly corporate arrangements with preferred pricing. Please contact our reservations team for details.
Are there quiet or premium rooms available for business travelers?
Yes. We recommend our Deluxe Studios and Suites located on higher floors for a quieter environment and inspiring city views. Please mention your preference when booking.
Can I host client events or receptions at the hotel?
Does The Joinery Hotel offer meeting or event space?
Yes. Boardroom for meeting space. Restaurant can be reserved as event space as well. Rooftop as event space.
Is The Joinery Hotel suitable for corporate travelers?
Yes.
Does the hotel offer group room blocks?
Yes.
Can The Joinery Hotel host social or private events?
Yes.
Accessibility
Are accessible guest rooms available?
Yes, accessible guest rooms are available.
Does the hotel have elevators and accessible entrances?
Yes.
Sustainability & Design
What makes The Joinery Hotel unique?
The hotel is uniquely rooted in Pittsburgh’s history and spirit. Housed in a 1924 Gothic Revival building originally constructed as the Salvation Army of Western PA, the hotel honors its past while embracing a bold, modern energy. The original chapel has been reimagined as the main lobby, preserving architectural details like the stage, wood paneling, and gallery seating. Today, Joinery reflects unity and connection—symbolic of Pittsburgh’s Golden Triangle—offering guests a space to gather, connect, and experience the city’s authentic character.
Is The Joinery Hotel locally inspired?
The hotel is deeply inspired by and connected to the Pittsburgh community. The hotel showcases local artists throughout the property, from printmaking to murals, creating a curated art experience that reflects the city’s creative spirit. Guests can explore the Lending Library featuring books from Amazing Books & Records and enjoy vinyl selections from Get Hip Records, further celebrating local makers and culture.
Does The Joinery Hotel support sustainability initiatives?
Yes.
Booking & Best Rates
How can I get the best rate at The Joinery Hotel?
Book directly through the hotel's website or call the hotel.
Does The Joinery Hotel offer special packages or deals?
Can I modify my reservation after booking?
Depends on the reservation policy booked.